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  • What is your turnaround time for custom embroidery?
    We are currently working at a lower capacity while recovering from the studio fire. We try to finish every project as quickly as possible, but due to limitations in machinery and supplies while we are rebuilding, the typical time is approximately four weeks after we receive your image If you need your custom embroidery sooner than four weeks, let us know and we will work with you to fit you earlier into the schedule. A rush fee may be applied.
  • What is the best way to reach you regarding a custom order?
    Either use the contact form at the bottom of the "custom embroidery" page, or email us at
  • How did the studio fire happen?
    A lithium battery inside of a portable phone charger exploded. It was not plugged in and had not been used for two months. We have been told by several fire experts and specialists that "sometimes lithium batteries randomly catch on fire, and you were the sometimes"
  • I don't want to buy anything, but I do want to donate to your post-fire rebuilding. How do I do that?
    I get asked this a lot and I have mixed feelings about accepting donations so I've been putting off this answer for a long time. I set up a "tip jar" listing if you would like to add a few extra dollars to your order, or if you prefer sending money via venmo, my handle is @leah-bubeck Also, please do not feel obligated to do any of this! This is just truly a Frequently Asked Question, so here you go!
  • Who designed your logo?
    The legendary Derek Rudy. Check out his work at

Frequently Asked Questions

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